Privacy Policy

Effective Date: January 22, 2024

1. Introduction

Welcome to Upcert – your partner in education! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and app, you agree to the terms outlined in this policy, making Upcert a rewarding learning environment.

2. Information We Gather

2.1 Information You Provide

Account Registration: When creating an account we collect details like your name and email address to tailor your experience. Rest assured that we keep your account information secure and confidential.

User Content: Throughout your interactions with Upcert we may gather information you share such as test responses and study materials. This enhances both your learning journey and the collaborative ethos of the Upcert community.

2.2 Automatically Collected Information

Usage Data: We collect data on how you engage with the app. Pages visited, features utilized time spent. All aimed at enhancing your experience. This information enables us to continuously enhance Upcert.

Device Information: To ensure compatibility and performance of Upcert on your device we gather specifics, like device type, operating system details, browser type and IP address.

3. How Your Information is Utilized

We utilize your information for the following purposes:

  • Enhancing Services: Customizing your learning experience and improving our tools.
  • Tailoring Content: Adjusting content based on your preferences and progress.
  • Communicatio: Sending updates, notifications and support messages.
  • Research and Analysis: Utilizing anonymized data to enhance our services and remain at the forefront of innovation.

4. Sharing Your Information

Your data may be shared with:

  • Service Providers: Trusted third party services that assist us in delivering and enhancing our services.
  • Legal Compliance: Providing information to authorities if mandated by law to safeguard your rights and meet obligations.

5. Your Choices

You have the ability to manage your information in the ways:

  • Updating Account Information: Ensuring your details are up to date at any time.
  • Opting out of Promotional Communications: Personalizing your communication preferences to receive relevant content.
  • Privacy Settings: Adjust settings to control information visibility.
  • Data Access: Requesting access to your data.
  • Data Deletion: Requesting deletion of your account and data subject to retention policies and legal obligations.

6. Security

We employ measures to safeguard your data:

  • Encryption: Secure data transmission with industry-standard protocols.
  • Access Controls: Limiting data access to authorized personnel only.
  • Regular Audits: Perform security checks to identify and address any vulnerabilities.
  • Secure Hosting: Opt for service providers known for their high security standards.

While we make every effort to safeguard your data it's important to note that no method of transmission or storage can guarantee security. We continuously update our security measures to ensure the protection.

7. Children's Privacy

Upcert does not target individuals under the age of 13. If you suspect that we have unintentionally gathered information about a child please reach out to us immediately. We will promptly address the issue to comply with privacy laws concerning children.

8. Changes to This Privacy Policy

We may periodically revise this policy to reflect changes in our practices or legal obligations. We recommend checking this policy. Any significant updates will be communicated through announcements on our website or other necessary channels.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy feel free to contact our privacy team at contact@upcert.me. Your feedback is valuable to us. We are dedicated, to addressing your inquiries promptly.